No Refund Policy

All Sales Are Final

Due to the instant digital delivery nature of our products, we do not offer refunds, returns, or exchanges under any circumstances.

Why No Refunds?

When you purchase a vendor list PDF from The Playbook:

  • You receive instant access to the complete digital file
  • The information is immediately available to you
  • The product cannot be "returned" once accessed
  • This prevents abuse and protects our intellectual property

Before You Purchase

Please carefully review:

  • Product descriptions and what's included
  • The vendor categories in each bundle
  • Reviews from other customers
  • Our FAQ section for common questions

Technical Issues

If you experience technical difficulties downloading your purchase:

  • Check your email spam/junk folder for the download link
  • Try a different browser or device
  • Contact support@theplaybook.com with your order number

We will help resolve download issues, but this does not constitute grounds for a refund.

Chargebacks

Initiating a chargeback or payment dispute after successfully receiving your digital product may result in:

  • Permanent ban from future purchases
  • Legal action to recover costs and damages
  • Reporting to fraud prevention services

Questions?

If you have questions before purchasing, please contact support@theplaybook.com and we'll be happy to help you make an informed decision.